Club Receptionist at Third Space, London

Third Space is a luxury gym company with six locations in London, offering state-of-the-art facilities and a variety of fitness classes, including yoga, Pilates, cycling, and boxing. Memberships also include access to personal training, nutrition guidance, and spa treatments. Third Space caters to a high-end clientele, providing a premium fitness experience with amenities such as saunas, steam rooms, and luxury locker rooms.

Skills you'll develop

Greeting Guests: Welcoming guests and customers in a way that makes their presence acknowledged, ready to serve their needs or queries.
Customer Service: Delivering a friendly and professional service to ensure customers are acknowledged, informed and satisfied. Also receiving feedback in a visible way to make the customer feel heard.
Service Orientation: Knowing how to allocate your time to maximize total customer happiness. Demonstrating good Service Orientation is important for kitchen and front-of-house staff during surge times of service, reducing stress both for the team as a whole and for customers in sight of the operation.
Taking Phone Calls: Communicating with customers, suppliers and colleagues over the phone, ensuring a clear, courteous manner.