Barista at Mokoko, Bristol

Mokoko is an independent bakery and coffee shop with locations in Bath and Bristol. They are known for their fresh, handmade pastries and coffee, also their lunchtime sandwiches. Quality fit-outs complete the experience in convenient, central locations.

Skills you'll develop

Latte Art: Latte Art is a method of preparing coffee created by pouring micro-foam onto a shot of espresso, then making a pattern on the surface.
Cupping: Evaluating the cleanness, sweetness, acidity, mouthfeel and aftertaste of a coffee to determine its overall quality.
Tamping: Compressing coffee grinds evenly into the portafilter to ensure that the pressurised water passes through the coffee bed evenly.
Customer Service: Delivering a friendly a professional service to ensure customers are acknowledged, informed and satisfied. Also receiving feedback in a visible way to make the customer feel heard.
Service Orientation: Knowing how to allocate your time to maximize total customer happiness.