This free online course has been designed by The Open University Business School and Chartered Management Institute (CMI) to give those entering management positions a guide on what to expect and how to handle new roles. This course will be useful if you’ve been working in a junior role for a while and want to get a sense of what you’ll need to do in a more senior position.
“Management and Leadership: Growing as a Manager” is divided into four parts delivered across a sequence of weeks. Week 1 covers personal development planning. Week 2 looks at different management styles and theories, highlighting the role of trust in the workplace. Week 3 covers decision making and the importance that data has for informing approaches. Week 4 attends to the dynamics that stakeholders introduce - how to identify wants, needs and fulfil these.
Skills you’ll develop
Management Theory, Data Analysis, Statistics, Stakeholder Management, Personal Development Planning, Decisiveness, Dependability, Conflict Resolution, Empathy Empowerment, Motivating, Patience, Relationship Management, Task Delegation, Flexibility, Logical Thinking, Problem Solving, Persuasion, Collaboration, Interpersonal Communication, Verbal Communication, Written Communication