Opened in 2020, HOLM is a contemporary restaurant in the quant village of South Petherton, Somerset. It is the fourth opening from the team behind successful London restaurants, SALON, LEVAN and LARRY'S. Holm is inspired by nature and our surroundings in the beautiful South West of England. The restaurant is driven by provenance, sustainability and warm hospitality built within the firm foundations of beautiful building.
Skills you'll develop
- Greeting Guests: Welcoming guests and customers in a way that makes their presence acknowledged, ready to serve their needs or queries.
- Customer Service: Delivering a friendly and professional service to ensure customers are acknowledged, informed and satisfied. Also receiving feedback in a visible way to make the customer feel heard.
- Service Orientation: Knowing how to allocate your time to maximize total customer happiness. Demonstrating good Service Orientation is important for kitchen and front-of-house staff during surge times of service, reducing stress both for the team as a whole and for customers in sight of the operation.
- Taking Phone Calls: Communicating with customers, suppliers and colleagues over the phone, ensuring a clear, courteous manner.
- Accepting Payments: Efficiently take card or cash payments from customers in a controlled and trustworthy way, being sure to offer an optional receipt. Some contactless cards may require pin entry for different merchants, which can also be a safety check imposed by the card provider.
Pay
£11+ per hour
Location
South Petherton, Somerset, TA13 (Google Maps)
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