Customer Assistant at Lidl, Coventry

Founded in 1930 in Germany and now with 10,000 stores in 28 European countries, Lidl know how to do grocery retail at scale. Their 315,000 employees and €90 billion in annual revenue is thanks to an attention to detail and focus on the mid-lower end of the market. Simple, low-fuss stores don't compromise on standards, with inventory kept stocked and a merchandising system helping customers quickly find what they're looking for.

They're hiring Customer Assistants in Brighton to play a core role in store management - read employee Nemat's account of working at Lidl.

Skills you'll develop

Customer Service: Delivering a friendly a professional service to ensure customers are acknowledged, informed and satisfied.
Merchandising: Stocking shelves, rotating shelved product, setting up displays, stocking and rotating products in coolers, organizing and rotating products in storage rooms, and moving products from storage to the sales floor.
Mitigating Hazards: Identifying trip hazards, low-lying ropes and slippery surfaced and responding to ensure that people can move safely around them.
Inventory Management: An ongoing process to ensure the accuracy (count) of stock immediately available on site, and what other inventory is in delivery or at earlier points in the supply chain.
Waste Management: Identifying waste items and disposing of waste from bins, being careful to match objects with their correct waste stream for recycling or landfill.
Health & Safety: Considers the physical environment of the workplace to analyse and eliminate risks to staff and customers. To be distinguished from Food Safety & Hygiene.
Numeracy: Ability to make accurate, mental calculations using numbers in a time-pressured environment. Includes multiplication, addition, division and subtraction.
Intermediate Strength: Ability to manually lift and move up to 23kg using safe, correct technique.
Movement & Mobility: Ability to use hands and fingers, kneel, crawl, stand, bend, reach, lift, climb and balance.