The Beckford Group is a family-owned business based in Somerset, UK. Founded in 1979, the company specializes in the production and supply of high-quality meat products, including beef, lamb, and pork. They work closely with local farmers to source their meat, and have their own abattoir and cutting plant to ensure full control over the production process. The company supplies meat to a range of customers, including butchers, caterers, and restaurants, and has gained a reputation for their commitment to quality and sustainability.
They have operations in Bath - Beckford Canteen and Beckford Bottle Shop - as well as Somerset more broadly - The Bath Arms, Longleat, The Talbot Inn, The Poulett Arms and Beckford Arms (Wiltshire). Front of House roles include Bartenders, Waiters, Sommeliers.
Skills you'll develop
- Greeting Guests: Welcoming guests and customers in a way that makes their presence acknowledged, ready to serve their needs or queries.
- Customer Service: Delivering a friendly and professional service to ensure customers are acknowledged, informed and satisfied. Also receiving feedback in a visible way to make the customer feel heard.
- Service Orientation: Knowing how to allocate your time to maximize total customer happiness. Demonstrating good Service Orientation is important for kitchen and front-of-house staff during surge times of service, reducing stress both for the team as a whole and for customers in sight of the operation.
- Taking Phone Calls: Communicating with customers, suppliers and colleagues over the phone, ensuring a clear, courteous manner.
- Accepting Payments: Efficiently take card or cash payments from customers in a controlled and trustworthy way, being sure to offer an optional receipt. Some contactless cards may require pin entry for different merchants, which can also be a safety check imposed by the card provider.
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